I know, preaching to the choir and all that. But this can't be said often enough (and perhaps the odd non-Debian person stumbles upon this...): Here's another example of how amazingly fast free tech support works: The newest Linux kernel (Debian package version: 2.6.32-1) wouldn't boot on my QNAP TS-419P NAS (see also my earlier posting about the device). Now, since I don't have a serial console cable, I can't really help a lot to debug this (and I am extremely happy that the people at QNAP have thought about recovery: it's trivial to just flash a working kernel or firmware image via DHCP and TFTP), bu still Martin Michlmayr immediately took the time to help me and soon could reproduce it on one of his own machines. The problem has been identified, I got a fixed kernel, and a patch is on his way to the kernel maintainers. All within literally just a few days.
Comments
Wed, 10.03.2010 13:01
Peter, thanks for the pointer. I'm looking forward to where all this is going. I will, h owever, readily admit th [...]
Wed, 10.03.2010 12:02
I agree that the state of free end-to-end groupware systems is sad. You may be interested to share some of your f [...]
Fri, 05.03.2010 21:06
A1: 1 Endless Loop? A2: ?
Thu, 25.02.2010 14:09
I actually saw this implemente d in my sniffer the other day. Looks like Microsoft uses it to contact update server [...]
Fri, 05.02.2010 22:59
Ask on debian-user mailing lis t. (i.e don't turn debian-pla net into a support "mailing li st").